hagen handmade coat ( wool 100 % )

We offer a 30-day return and exchange policy. Items must be in their original condition, unworn, and with all tags attached. Please note that sale items and undergarments are non-returnable. To initiate a return, please contact our customer service team for assistance.

Shipping times vary depending on your location and product order conditions. Orders within the country typically take 3-7 business days, while international shipping can take 7-14 business days. You will receive a tracking number once your order has been shipped.

Yes, we provide detailed size guides for all of our products. You can find the size chart on each product page to help you choose the perfect fit. If you're unsure about sizing, feel free to reach out to our customer service team for assistance.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our website or the shipping carrier’s website.